FREQUENTLY ASKED QUESTIONS
Everything you need to know before you buy. If your question is not here, reach out via Discord or contact form.
Products & Privacy
> Yes. Every mod and plugin sold here is private and exclusive. You receive a unique license, and we strictly limit distribution to ensure your content stands out from other creators.
> No. Each license is individual and non-transferable. Sharing or reselling is prohibited under our license agreement. If you need multiple licenses, contact us for volume pricing.
> Our products are distributed in limited quantities. While multiple creators may own the same product, we ensure each user's content can still feel unique through configuration options and adaptations.
Delivery & Downloads
> Most products are delivered instantly after payment. You will receive an email with download links, license key, and documentation within minutes. Products marked "24-48h" require customization and will be delivered within that timeframe.
> Check your spam folder first. If you still do not see the email after 15 minutes, contact us via Discord or the contact page with your order confirmation, and we will resend your files immediately.
> Yes. Your download link remains active. If you lose access, contact support with your license key or order email, and we will provide new download links.
Licensing & Payment
> No. One-time payment. One license. Yours forever. No recurring fees, no monthly charges, no surprise renewals. Pay once, use indefinitely.
> We accept all major credit cards, debit cards, and Apple Pay through Stripe. All transactions are secured with SSL encryption.
> Your license includes: the product files, updates for the purchased version, Discord support access, and documentation. Licenses are individual and valid for use on your server or personal projects.
> Due to the digital nature of our products, refunds are handled case-by-case. If a product does not work as described, contact support within 7 days of purchase.
Compatibility & Installation
> Each product page lists supported versions. Most products support 1.20.x and 1.21.x. Check the compatibility section on the product page before purchasing.
> It depends on the product. Plugins typically require Paper or Spigot. Mods typically require Fabric or Forge. Check the product page for specific requirements.
> Yes. Every purchase includes Discord support for installation, configuration, and troubleshooting. We want your mod working, not collecting dust.
Adaptations & Customization
> Request an adaptation. Model changes, config adjustments, text modifications - most small tweaks are completed and delivered within 24-48 hours.
> Models, textures, configuration settings, language/text, color schemes, sound effects, and permission nodes. Complete feature rebuilds or new mechanic development is not included.
> Simple adaptations are often included or priced minimally. Complex changes may require an additional fee. Submit a request and we will provide a quote.
> For larger custom development projects, contact us directly via the contact page. Custom development is quoted separately based on scope and complexity.
Support
> Yes. Every purchase includes Discord support for installation, configuration help, and troubleshooting. We respond within 24 hours on business days.
> Join our Discord server (link provided in your purchase email) or use the contact form on this website. Include your order number or license key for faster assistance.
> Report it in Discord or via the contact form. Include your Minecraft version, server type, error logs if available, and steps to reproduce. We prioritize bug fixes.
STILL HAVEQUESTIONS?
Cannot find what you are looking for? Reach out and we will help.